Refund Policy

Pixels71 is a brand operated by StaticMania Ltd. We want you to be happy with your purchase. This policy explains when and how you can get a refund on our website templates and digital products (the "Products").

14-day money-back guarantee

You may request a full refund within 14 days of your purchase. If you are not satisfied with a Product for any reason, contact us within that period and we will refund your order.

How to request a refund

Email hello@pixels71.com from the address you used at checkout, with your order number or receipt (included in the confirmation email from Paddle). We aim to respond within 2 business days.

Because Paddle.com is the Merchant of Record for our sales, refunds are issued through Paddle back to your original payment method. You may also request a refund directly through Paddle using the link in your purchase receipt. Once approved, refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

Exceptions

We may decline a refund request where:

• The request is made more than 14 days after purchase.
• There is evidence of abuse of this policy, fraud, or a breach of our Terms of Service — for example, downloading and continuing to use a Product after requesting a refund.

Faulty or misdescribed products

If a Product is faulty or not as described, please contact us — we will always work to fix the issue or provide a refund, including where the 14-day period has passed, to the extent required by applicable consumer law.

Your statutory rights

This policy is offered in addition to, and does not affect, any rights you may have under the mandatory consumer-protection laws of your country of residence.

Contact

Questions about a refund? Email hello@pixels71.com, or write to:

StaticMania Ltd
9/2 Khan Niketon, Garden Street, Ring Road
Dhaka-1207, Bangladesh